Managing Your Subscription and Billing

All billing for Iconic Sections is managed through Shopify — there is no separate billing account or credit card to maintain. This guide covers how to view your plan, cancel your subscription, access invoices, and handle common billing situations.

Viewing Your Current Plan

To see your current plan and billing status:

In the Iconic Sections app, click Pricing in the left sidebar.
The top of the Pricing page shows your current plan name and the billing amount.

Your next billing date and subscription status are also visible here.

Cancelling Your Pro Subscription

You can cancel your Pro subscription at any time with no cancellation fee:

Go to the Pricing page in the app.
Click Cancel plan under your current subscription details.
Confirm the cancellation when prompted.

After cancelling:

Your Pro access continues until the end of the current billing period — you are not cut off immediately
You will not be charged again after the current period ends
Your account reverts to the Free plan when the period ends
One-time purchased sections remain permanently accessible in My Library

Cancelling your Pro subscription does not remove sections from your installed themes. Existing installations continue to work, but Pro-only features (Conversion Blocks, Analytics) become inaccessible once the period ends.

Accessing Invoices and Billing History

Iconic Sections uses a Mantle Billing Portal for detailed billing management. To access it:

In the left sidebar, click Billing.
You are redirected to the Mantle-hosted billing page — an external portal that shows your full billing history, plan details, and invoices.

For Shopify-level billing records (all Shopify charges combined), go to your Shopify admin > Settings > Billing to see your complete Shopify invoices.

Multi-Store Usage

Each Shopify store requires its own independent Iconic Sections installation and plan. A Pro subscription on one store does not extend to any other stores you own or manage. If you want Pro features on a second store, you need to install the app and subscribe separately on that store.

Contacting Support for Billing Issues

For questions or disputes about Iconic Sections charges, contact the support team:

Website: arhamwebworks.com/contact
In-app: Click the chat icon inside the Iconic Sections app

For Shopify-level billing disputes (the charge itself on your Shopify invoice), contact Shopify Support directly.

Frequently asked questions

Can I pause my Pro subscription instead of cancelling?

There is no formal pause option for the Pro subscription. If you need a temporary break, the closest option is to cancel and then resubscribe when you are ready. Your Pro access continues until the end of the current billing period after you cancel, giving you some additional runway before the subscription ends. When you resubscribe, you immediately regain access to all Pro features.

How do I update my payment method?

Payment for Iconic Sections goes through Shopify billing, not a separate payment processor. To update your payment method, go to your Shopify admin > Settings > Billing and update the payment method stored there. The updated method will automatically apply to all future Shopify app charges, including Iconic Sections subscription renewals.

Where can I download my invoices?

Invoices for Iconic Sections charges are available in two places. For Iconic Sections-specific billing details, open the Billing section in the app — this opens the Mantle Billing Portal where you can view and download your subscription invoices. For a full record of all Shopify app charges (including Iconic Sections) on a single invoice, go to Shopify admin > Settings > Billing > Bills, where Shopify lists all app charges on your monthly or annual Shopify statement.